Regional Oncology / Hematology Clinic & Infusion Center Operations Manager (RN)
Company: Adecco Healthcare & Life Sciences
Location: Knoxville
Job Type: Direct Hire
Pay: $40-$55/hour
JOB SUMMARY
The Operations Manager is responsible for overseeing daily operations of multiple oncology clinics and infusion centers, ensuring high-quality, safe, and efficient patient care. This role leads both clinical and administrative teams, supports staff development, and ensures compliance with healthcare regulations and organizational standards.
KEY RESPONSIBILITIES
Operations & Leadership
-
Oversee staffing, scheduling, and daily clinic/infusion center operations
-
Supervise, hire, train, and evaluate clinical and administrative staff
-
Conduct staff rounding and lead team meetings
-
Manage team performance, development, and retention
Patient Care & Quality
-
Ensure delivery of safe, high-quality oncology and hematology care
-
Monitor patient satisfaction and implement improvement plans
-
Support coordination of care across providers and departments
Compliance & Documentation
-
Maintain compliance with HIPAA and regulatory agencies (Joint Commission, OSHA, CLIA)
-
Ensure accurate documentation, billing, and medical record management
-
Oversee pre-authorizations, claims, and revenue cycle processes
Financial & Administrative Oversight
-
Manage budgets, payroll, and operational expenses
-
Monitor billing, collections, and financial performance
-
Oversee supply management and vendor coordination
Program Development
-
Develop policies, procedures, and quality improvement initiatives
-
Analyze performance metrics and implement process improvements
-
Support staff training and professional development
QUALIFICATIONS
Education & Credentials
-
Bachelor's degree in Healthcare Management, Business, or related field
-
RN license required (or Pharmacist/Medical Technologist preferred)
-
Oncology certification preferred
Experience
-
3+ years in healthcare (oncology preferred)
-
2+ years in leadership/management role
-
Experience in multi-provider or clinic setting
Skills
-
Strong leadership and team management
-
Knowledge of healthcare regulations and compliance
-
Experience with EMR systems and Microsoft Office
-
Financial and operational management experience
ADDITIONAL REQUIREMENTS
-
Valid Tennessee driver's license
-
Ability to travel locally
-
Strong customer service and communication skills
Benefits include:
Pay Details: $80,000.00 to $110,000.00 per year
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
-
The California Fair Chance Act
-
Los Angeles City Fair Chance Ordinance
-
Los Angeles County Fair Chance Ordinance for Employers
-
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
