Do you have the PRN career opportunities as a(an) Patient Advocate PRN you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Conroe which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Job Summary and Qualifications
Under the general direction of the Unit Supervisor/Clinical Manager/Director of Surgical Services, the Patient Advocate is responsible for communicating to the patient family members and visitor's surgery and or procedure wait times, consults with the doctor, tracking the patient flow. The Patient Advocate communicates with Day Surgery Staff when patients arrive and escorts them to the Day Surgery area. The Patient Advocate is also responsible for maintaining a calm and caring environment among staff, patient families and volunteers. The Patient Advocate also coordinates volunteers through out the shift.
What you will do in this role:
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Maintains an attractive and comfortable environment for patients with special consideration to cleanliness of room, ventilation and lighting.
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Complies with department, facility and system policies and procedures; is at work when scheduled and completes work in a timely manner.
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Promotes positive customer relations and contributes to a supportive and cooperative working environment.
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Supports and exhibits behavior consistent with quality service.
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Reports any problems with patients to the Unit Supervisor/Clinical Manager/Director.
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Helps direct visitors and patients in and out of the hospital.
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Participates in the communication with family members on tracking patients (e.g. patient was moved to PACU at approx time....)
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Participates in the communication with patient/family about their length of wait time in the Surgery Department.
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Attend staff meetings and other educational opportunities as needed.
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Actively participates in a minimum of (1) unit/hospital performance improvement activity.
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Assumes responsibility for orientation of new personnel, as delegated by the Unit Supervisor/Clinical Manager or Director of Surgical Services.
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Employee reflects HCA values and is sensitivity to HCA ethics and compliance principals in his/her daily activities
What qualifications you will need:
No Travel Required
No experience Required Years of Experience
Benefits
HCA Houston Healthcare Conroe, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:
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Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
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Wellbeing support, including free counseling and referral services
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Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
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Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
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Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
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Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location and position.
At HCA Houston Healthcare Conroe (https://careers.hcahealthcare.com/pages/hca-houston-healthcare-conroe) , superior healthcare meets the comfort and convenience of a comprehensive hospital, close to home, in Conroe, Texas. We have been providing high-quality healthcare to the Montgomery County region for more than 80 years. During that time we have grown to become a full-service 330+ bed medical center and a tertiary referral center - all while remaining true to our mission of providing care, above all else. As a regional, tertiary referral center, other hospitals rely on us when higher levels of acute care are necessary. HCA Houston Conroe was the first hospital in Montgomery County to achieve the designation of a Level II Trauma Center . We are also a Certified Primary Stroke Center, an Accredited Chest Pain Center, and a designated Level III Neonatal ICU in order to treat for the most vulnerable patients of all ages. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Advocate PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
