Employment Type:
Full time
Shift:
Day Shift
Description:
Position Purpose:
At Mercy Medical Center, the Nurse Manager will lead the Endoscopy Unit , including procedure rooms, pre-procedure, and post-procedure recovery areas. This leader will ensure high-quality, patient-centered care for patients undergoing diagnostic and therapeutic endoscopic procedures. This role is responsible for operational leadership, staff development, regulatory compliance, and performance outcomes within the endoscopy service line.
What You Will Do:
-
Lead and manage daily operations of the Endoscopy unit, including procedure scheduling and patient flow.
-
Oversee staffing coordination, training, hiring, and performance management for nursing and support staff.
-
Ensure compliance with infection control standards, DPH, The Joint Commission, and endoscope reprocessing guidelines (e.g., SGNA standards).
-
Collaborate with gastroenterologists, anesthesiology, and interdisciplinary teams to optimize patient care and outcomes.
-
Support continuous improvement initiatives, policy development, and patient satisfaction strategies.
-
Monitor and improve procedural efficiency, safety, and patient throughput.
-
Promote a culture of safety, excellence, and compassionate care.
Minimum Qualifications
Required:
-
Bachelor of Science in Nursing (BSN) from an accredited nursing program
-
Valid and current Massachusetts RN license
-
Demonstrated nursing leadership experience in Endoscopy, GI lab, or procedural/specialty care settings , specifically in roles such as Nurse Manager or Assistant Nurse Manager
Preferred:
-
5 or more years of combined clinical and leadership experience in Endoscopy or procedural services
-
Charge Nurse experience may be considered if it includes substantial responsibility for staff coordination, patient care oversight, and operational leadership
-
Current BLS/CPR certification (American Heart Association or American Red Cross)
-
Familiarity with SGNA standards, endoscope reprocessing requirements, and moderate sedation practices
Position Highlights:
Ministry/Facility Information:
Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center, and Brightside for Families and Children, an outpatient service offering counseling and family support programs.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran