Employment Type:
Full time
Shift:
Day Shift
Description:
At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.
MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and Level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, orthopedics, retail pharmacies, palliative care and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.
In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times - the nation's most prestigious award for nursing excellence.
Come join our Emergency Department at MercyOne Dubuque as the Trauma Coordinator!
Schedule:
-
Monday-Friday
-
7:30am - 4:00pm
SCOPE OF SERVICE:
Customers include patients and families, health care providers, EMS personnel, physicians, co-workers, volunteers, and community agencies/services. The customers served include all ages.
ESSENTIAL FUNCTIONS:
-
Adheres to the principles of caring and expected behaviors outlined in Mercy One Dubuque Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with Mercy One Dubuque Medical Center's Mission and Values
-
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest,ethicaland professional behavior.
-
Displays effective communication with a polite, compassionate, and caring attitude anddemonstratesa responsiveness toneedsof patients and families
-
Must beaccurateand thorough in performing job functions
-
Must be competent to provide care in the Emergency Department (ED)
-
Demonstrates customer friendly behaviors and promotes customer satisfaction
-
RepresentsMercy One Dubuque at Iowa trauma meetings and meets state requirements through reverification and certification processes
-
Develops multidisciplinary trauma educational programs
-
Works closely with the Trauma Program Medical Director to develop a quality trauma program
-
Develops a quality improvement planutilizingthe trauma registry and concurrent patient review
-
Addresses quality issues with nurses,physiciansand EMS involved in the continuum of trauma care
-
Maintainsthe traumaregistry
-
Coordinates and acts as a resource in injury prevention activities
-
Teaches TNCC and acts as course director of the TNCC program
-
Organizes and coordinates Trauma Committee meetings with the Trauma Program Medical Director
-
Assistsin the ED when needed to help with patient flow
-
Shares trauma,EMSand PEDS data with ED staff and physicians at department meetings to include thoughtful analysis of the data
-
Liaises between Mercy One and EMS to create a strong working relationship
-
Audits EMS charts to find trends that may need to be addressed in the performance improvement process
-
Provides EMS data to other departments as needed (e.g., Shared Services for contract review)
-
Works with Stroke Coordinator to improve pre-hospital care for patients
-
Assists EMS Medical Directors with the review of quality data and the provision of education to EMS. Whereappropriate,obtainsCEHs for EMS
-
Attends EMS meetings as a representative of Mercy One Dubuque Medical Center and Mercy One Dyersville Medical Center
-
Liaises with NICC and promotesa positiveclinical experience for EMT students at Mercy One
-
Manages EMS supplies, linens, and food by investigating ways to better distribute those resources while reducing waste
-
Coordinates the Dubuque County Drug Box Exchange Program on behalf of Mercy One in collaboration with the Director of Pharmacy
-
Provides education to ED staff on new or changing EMS practices, equipment, or legislative issues
-
Acts as a resource to ED staffand toother hospital staffwith regard toHazMat and decontamination (decon) practices. Assistswith fit testing as able
-
Participates in pediatric performance improvement activities
-
Coordinates the Pediatric Emergency Medicine meetings to include taking minutes and providing feedback on performance improvement activities
-
Creates and revises emergency pediatric policies with input from the interdisciplinary committees
-
Participates in pediatric injury prevention programs
-
Assists the Emergency Department director with scheduling and payroll
-
Assists the Stroke Coordinator with day-to-day reviews when needed
-
Performs other duties consistent withpurposeofjobas directed
Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Core Values:
-
Reverence : Wehonor the sacredness and dignity of every person.
-
Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.
-
Safety : We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
-
Justice: We foster right relationships to promote the common good, including sustainability of Earth.
-
Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
-
Integrity: We are faithful to those we say we are.
SKILLS AND ABILITIES REQUIRED:
-
Maintains a professional, collaborative work environment to foster a positive public image for Mercy One.
-
Knows and adheres to all laws and regulationspertaining topatient health,safetyand medical information (i.e.HIPAA, Stark, etc.)
-
Providesa high levelof customer responsiveness and serves as a role model to encourage a commitment to customer service. A strong service orientation isrequired.
-
Maintains an excellent working relationship within the department and with all our internal and external customers.
-
Ability to handle interactions with discretion, tact and courtesy when dealing with sensitive issues and confidential information.
-
Must have well developed communication skills; strong interpersonal and collaborative skills with physicians and other healthcare professionals; strong decision-making skills that support patient care needs and ethical standards; and the ability to organize work and setappropriate priorities.
-
Must have excellent written and verbal communication skills with the ability to relate to people across all levels and diverse backgrounds.
-
Ensures that services are provided in a manner that supports continuous quality improvement and customer-oriented focus.
-
Keepsdirectorinformed aboutimportant issues.
-
Requires professionalism in both dress and conduct on the job.
-
Demonstrates time management, prioritization and organizational skills including an ability and willingness to plan, organize andaccomplishtasks accurately andin a timely mannerto exercise sound judgment under pressure and to manage multiple and competing activities simultaneously.
-
Must be able to work independently and productively in a fast-paced setting involving multi-task functions and projects. Ability to plan, organize and perform duties with minimal supervision and with a high degree of accuracy and attention to detail.
-
Proven ability toidentify, compile and present data effectively from manydifferent sourcesfor management decision-making.
-
Mustpossessadvanced analytical skills.
-
Ability todemonstrateinitiative.
-
Mustpossessworking knowledge of Word and Excel Office products.
-
Assigned hours within your shift, starting time, or days of work are subject to change based on the changing needs of the department and/or the organization.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS:
-
Normal officeenvironmentwhere there are relatively few physical discomforts due to dust, dirt and noise.
-
During an 8-hour day, an associate must be able to stand/walk for 3 hours andsit5 hours.
-
Job requires occasional(
