Overview
Connect Care. Guide Families. Make Every Day Count.
We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team for weekends only, Friday through Monday . In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services.
Essential Responsibilities
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Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
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Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
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Educate patients and families on what hospice care includes, how it works, and why it matters-providing clarity, reassurance, and compassion
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Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
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Serve as a liaison between referral sources and our hospice care team-ensuring seamless handoffs, clear communication, and rapid response to needs
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Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
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Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services
About You
Education
Experience
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Minimum of three years of hospice experience required.
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Prior experience as a discharge planner, case manager, or educator preferred.
Licenses and Certifications
Skills and Knowledge
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Strong knowledge of hospice care and the unique needs of patients and families.
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Familiarity with community resources and referral networks.
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Excellent patient assessment and documentation skills.
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Ability to supervise staff, coordinate services, and manage programs effectively.
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Strong communication and interpersonal skills with sensitivity to diverse backgrounds.
Personal Qualities
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Compassion and sensitivity to the needs of terminally ill patients and their families.
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Flexibility to manage a variety of tasks and shifting priorities.
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Professional maturity, collaboration, and tact in working with interdisciplinary teams.
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Ability to influence and educate referral sources, patients, and families.
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Demonstrated commitment to patient advocacy and quality care.
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
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Competitive Pay
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401(k) with Company Match
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Career Advancement Opportunities
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National & Local Recognition Programs
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Teammate Assistance Fund
Additional Full-Time Benefits:
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Medical, Dental, Vision Insurance
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Mileage Reimbursement or Fleet Vehicle Program
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Generous Paid Time Off + 7 Paid Holidays
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Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
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Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
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Free Continuing Education Units (CEUs)
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Company-paid Life & Long-Term Disability Insurance
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Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply Today - Your work can help transform how care is delivered.
Legalese
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This is a safety-sensitive position
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Employee must meet minimum requirements to be eligible for benefits
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Where applicable, employee must meet state specific requirements
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We are proud to be an EEO employer
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We maintain a drug-free workplace
ReqID: 2026-136893
Category: Sales and Sales Leadership
Position Type: Full-Time
Company: Heartland Hospice
