Overview
Job Summary
This position is located on the Memphis campus. The role supports care coordination activities within the ambulatory services; specifically, for the Malignant Hematology and Transplant Clinic. Performs all duties as assigned.
Responsibilities
- Provides specific clinical support to patients and caregivers through the course of care.
- Improves access to healthcare for patients and families by offering assistance to overcome healthcare system barriers through identifying and mitigating Social Determinants of Health.
- Assists with and facilitates the transition of care from outpatient to inpatient settings and from inpatient to outpatient settings.
- Develops a comprehensive, collaborative care plan, based on provider treatment plan and patient/family goals for recently discharged patients and promote adherence to physician/provider recommendations and instructions.
- Provides individual patient/family education and self-management support that is appropriate based on language, cognitive abilities, literacy level, learning style, cultural norms, patient preference, readiness for change and resources available.
- Identifies and implements cost effective problem solving, process improvement, risk assessment and the reduction of waste.
- Completes assigned goals.
Specifications
Experience
Minimum Required
- 3 years’ experience on current unit or in Specialty area
Preferred/Desired
- Exp with utilization review processes
Education
Minimum Required
- BSN or equivalent years' experience
Preferred/Desired
- Masters in Nursing or related field
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
- Strong analytical and data management skills. comfortable seeking direction and assistance from appropriate resources. Ability to communicate effectively verbally and in writing. Proficient ability to use a computer and electronic medical record. Comply with all HIPAA regulations - maintain patient, team member and employer confidentiality. Customer service oriented,friendly, cheerful, helpful and cognizant of patient needs. Ability to work independently and exercise clinical judgment in interactions with providers, payers, patients and their families. Strong organizational and time management skills, as evidenced by a capacity to prioritize multiple tasks and role components.
Preferred/Desired
- Familiar with scope of practice and licensure regulations
Licensure
Minimum Required
