Details
Client Name: NYS DOH Office of the Aging-Metropolitan Area
Job Type: Local
Position Urgency Normal
Offering Nursing
Profession RN
Specialty Complaint Intake Reviewer
Job ID 18217793
Shift Details
Shift 08:00 AM - 05:00 PM
Shifts Per Week 5
scheduledHrs_1 40.0
Job Order Details
Start Date 2026-06-08
End Date 2028-06-07
Duration 104 Week(s)
Float Required No
Call Required No
Job Description
Registered Nurse - MARO - New York City
Center for Home and Community Based Services
Duties Description
The Center for Home and Community Based Services Surveillance is responsible for the licensure and surveillance of licensed home care services agencies (LHCSA), certified home health agencies (CHHA), hospices, and Home Health Aide Training Programs (HHATP) in accordance with State laws, regulations and codes, as well as the investigation of complaints.
This position is with the MARO Regional Office based out of New York, New York. The nurse surveyor's primary responsibility will include providing support to the surveillance teams by performing quality reviews and ensuring agency compliance with applicable laws and regulations.
Minimum Qualifications
Candidate must be a Registered Professional Nurse, licensed and currently registered to practice nursing in New York State. In addition, the Candidate must have excellent telephone, listening and written communication skills, working knowledge of all Microsoft Office products and experience with complex data entry systems.
Excellent verbal and written communication skills; proficiency in working with MS Office products and exceptional organizational skills are required.
Preferred Qualifications
The ideal Candidate will have professional skills including nursing surveillance, clinical skills, excellent writing and editing skills, and proficiency navigating computer applications used for surveillance or utilization review, SharePoint, and the Electronic Plan of Correction system, and can expeditiously and effectively interpret laws and regulations governing adult care and assisted living facilities in New York State.
Responsibilities
Candidate will be responsible for tracking and evaluating agency submitted Plans of Correction for all regions; effectively communicating with agencies the requirements of an acceptable Plan of Correction; completing off-site post-survey revisits; reviewing triage level and evaluating new complaint intakes; completing off-site complaint investigations including complaint write-ups, communication with the complainants, staff interviews, patient interviews/observations, and letter generation.
Additional responsibilities will include, report development using applicable computer programs, review of facility Policies and Procedures, preparation of general correspondence, participation in agency license amendments, license closing/opening reviews and change of ownership procedures, participation in meetings and on committees, participation in Enforcement Action against home care agencies including testifying at hearings and reviewing Statements of Deficiencies to ensure compliance with the Principles of Documentation and involvement with regional office special projects.
$65/hour
EGA is an Equal Employment Opportunity employer and provides equal opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin or ancestry, religion (including Executive Order 13899 protection against anti-Semitism), age (40 and over), sex (including gender identity, transgender status, and sexual orientation), parental status (including limitations related to pregnancy, lactation, childbirth, or related medical conditions), political affiliation, citizenship status, genetic information (including family medical history, genetic testing and services, and genetic characteristics), disability (physical or mental), veteran status or military service history or status, or any other non-merit-based characteristic protected by federal, state or local laws. All employment decisions are based on business needs, job requirements, and individual qualifications.
Consistent with the Americans with Disabilities Act (ADA), it is the policy of EGA Associates, LLC to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources.
Client Details
Address 90 Church Street
City New York City
State NY
EGA Associates, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
